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Abstract
Optimizing the roles of NAFDAC is one that involves a high-level technological approach in all the units, in order to checkmate illicit and counterfeit products in Nigeria. The task of case management involves a high level of documentation and information processing, storage, and retrieval. Organizations have undergone a revolution in the adoption and application of complex information technology. Determined to solve Nigeria’s persistent fake drug problem, the government restructured NAFDAC’s management and reorganized the agency in April 2001 (New NAFDAC) through Professor Dora Akunyili, implemented a new measure causing a reduction in the problem. But in all these, technology approaches were not imbibed as to make the management stress free and digital. The information intensiveness of the NAFDAC agency is such that tools and technologies that would speed up the documentation, management, and information Handling are not only important but highly necessary. This research is an opinion paper suggesting a system (Case Management System) for running the administration and management of NAFDAC. The system is Used to input Case-related information and ensure correctness, completeness, and alleviation of information redundancy. It organizes information into a designed sequence, stores data for future reference and use. It also provides a secure platform for information interchange among the members. In addition to the features, the public can easily report events and observations of illegal food grades for quick intervention. Object-Oriented Hypermedia Design Methodology was adopted. Using PHP as the platform, HTML, CSS, and Javascript with MySQL as the database management system. The study recommends that this innovation should be adopted to improve the optimization of their activities for fast action towards the control and management of counterfeit products in Nigeria. Keywords: Case Management, Information Technology, Organization, NAFADAC