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Paper title COMMUNICATION GAP AND ITS EFFECT IN THE ACHIEVEMENT OF ORGANIZATIONAL GOAL OF NIGERIAN BOTTLING COMPANY NINTH MILE ENUGU STATE
Paper author CHUKWUEMEKA BLESSING CHINWE
Author Email [email protected]
Abstract
The study carried out to investigates Communication Gap and its effects In The Achievement of
Organizational Goal in Nigeria Bottling Company Enugu. The researcher suggested that if
communication is adequate in organization there will be proper coordination between the staff
and the management and hence achieving the organizational goals on the other hand, if
communication is on adequate, it hampers the smooth running of the business and general a lot
of problems. The researcher is aware of the problems posed by inadequate communication and it
is in a bid to make detailed study of the effect of these problems and offer solutions for them that
the research work is being designed. In addition it was found out there are very wide gap between
the executives and their subordinates in the areas of communication. If this chasm created is
properly handed, there will be proper coordination of activities in business organization. It was
also discovered from the study that good communication as a primary objective was the result of
the successful existence of most successful business organization today. In making this discovers
the use of questionnaires, oral interviews and observations were applied in collecting data. The
use of sample tables and percentages were made in the analysis, the survey and findings was
drawn, interpretations and conclusions made. The implications and recommendations include
that due to poor communication, poor result is got at the same time, lack of staff welfare added
to the nonchalant attitude of communications and this affects organization. Poor communication
reduces the image of the organization to the outside world . As a result, for progress, information
should be allowed to penetrate into the main stream of the organization at the formation of better
result. Clear instruction should come from one executive to single staff at a time rather than jam
packed orders.
Keywords: Organization, Communication gap, behavior, Organizational goal.
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